Terms and Conditions

1. Agreement to these Terms

These Terms and Conditions govern your access to and use of our platform, including the account features, games, promotions, payments, support services, and all related services that we make available under the Beef Casino brand. By creating an account, logging in, or using any part of our services, you agree to be bound by these Terms and by any additional rules that apply to specific products, games, bonuses, or payment methods.

You must be at least 18 years old to use our services. By registering, you confirm that you are of legal age and that you are permitted to access online gambling services under the laws that apply to you. We also restrict access from countries with strict local restrictions on offshore gambling and from any other location where use of our services is not lawful.

If you do not agree with these Terms, you must not use our platform.

2. Our platform and services

We operate Beef Casino as an online gaming platform offering video slots, baccarat, blackjack, craps, keno, roulette, and classic table games. We also provide live dealer rooms streaming games in real time, an integrated sports betting platform, and regular in-house tournaments. Our games are certified and powered by a certified Random Number Generator, and we make the platform available in English, Russian, French, German, and Polish.

We currently do not offer dedicated downloadable apps for iOS or Android. You can access our services through a compatible mobile browser and desktop browser, subject to your device, internet connection, and applicable technical requirements.

3. Account registration and use

To use our services, you must complete registration and provide accurate, current, and complete information. You are responsible for keeping your account details secure and for all activity carried out through your account. You must not create an account or use our services on behalf of another person, and you must not provide false identity, address, or payment information.

We may suspend, restrict, or close accounts if we reasonably believe that a player has provided false information, breached these Terms, attempted to misuse bonuses, used the account in a prohibited way, or otherwise acted in a manner that threatens the integrity of our platform.

You must keep your login details confidential. If you believe your account or credentials have been compromised, you should contact our support team immediately.

4. Eligibility and responsible use

Our services are intended for recreational use by adults only. You must not use our platform if you are under the legal age threshold, if your local laws prohibit online gambling, or if you are otherwise restricted from using our services.

We support responsible gambling and provide tools that allow players to set deposit limits or request self-exclusion by contacting support. These tools are designed to help you manage your play. If gambling is causing concern for you or someone close to you, you should stop playing immediately and seek appropriate assistance.

5. Bonuses, promotions, and wagering

We may offer promotions and bonus packages from time to time, including the Welcome Bonus Package, First Deposit, Second Deposit, and Third Deposit offers. Promotional terms are specific to each offer and apply in addition to these Terms. You should always review the relevant bonus rules before opting in.

The Welcome Bonus Package is currently structured as up to 250% match bonus up to €900 plus 600 Free Spins, with wagering requirements of 40x for the cash bonus amount and 35x for free spins winnings. The minimum deposit for that bonus package is €10. The First Deposit offer is a 125% bonus up to €600. The Second Deposit offer is a 600 Free Spins package. The Third Deposit offer is a 125% bonus up to €300.

Bonuses may be subject to eligibility criteria, maximum bet rules, game contribution rules, withdrawal restrictions, time limits, and other conditions. We may withhold, void, or remove promotional benefits where a player breaches bonus terms, misuses a promotion, or attempts to exploit a promotion in bad faith. Where a bonus has been awarded, the relevant wagering and qualification conditions must be met before any associated winnings can be withdrawn, unless the promotion states otherwise.

6. Deposits and payment methods

We support deposits through credit or debit cards, e-wallets, and cryptocurrencies. The minimum deposit amount for these methods is €10, and no transaction fees are applied by the casino to deposits. Any charges imposed by your own payment provider, bank, card issuer, or wallet provider remain your responsibility.

You should only use payment methods that belong to you or that you are fully authorised to use. We may request payment verification where necessary, and we may decline or reverse a transaction if we identify fraud, a chargeback risk, or other suspicious activity. We may also place limits on the availability of a payment method or change payment processing arrangements where required by operational or legal considerations.

7. Withdrawals and verification

Withdrawals are processed subject to account status, verification checks, payment method rules, and any applicable withdrawal limits. Our withdrawal maximum is €10,000 per day, and processing typically takes 1 to 5 business days. Crypto and e-wallet payouts are usually faster, while card withdrawals may take longer depending on the payment rail and provider.

Before the first withdrawal, profile verification is mandatory. You must upload a photo of a passport or ID document and proof of address. We may also request additional information where required to confirm identity, payment ownership, security, fraud prevention, or regulatory compliance.

We may delay or refuse a withdrawal if verification is incomplete, if there are outstanding wagering requirements, if a bonus condition has not been met, if your account is under review, or if we reasonably suspect misuse, fraud, or breach of these Terms.

8. Prohibited conduct

You must not misuse our platform. Prohibited conduct includes, without limitation, using false or stolen identity details, opening multiple accounts in breach of our rules, attempting to circumvent geographic restrictions, abusing bonuses, engaging in collusion, using automated play tools where prohibited, interfering with the integrity of games, attempting chargebacks without valid grounds, or otherwise acting in a fraudulent, abusive, or unlawful manner.

You must also not introduce malware, attempt unauthorised access, interfere with our systems, or use our services in a way that damages our platform, our players, our partners, or our reputation.

We reserve the right to investigate suspicious activity and to take appropriate action, including account suspension, cancellation of promotions, reversal of transactions where permitted, or closure of an account.

9. Game rules, fairness, and platform integrity

Each game is governed by its own rules, paytables, and functional settings, which may affect betting, outcomes, and features. You are responsible for reviewing the game rules before playing.

Our platform uses certified RNG technology to determine game outcomes for eligible games, and our live dealer rooms provide streamed gameplay in real time. Technical issues may occur from time to time. If a game, bonus, or transaction is affected by a system error, malfunction, or obvious pricing or odds mistake, we may correct the error and take reasonable action to restore the proper position in accordance with applicable rules and the requirements of fair play.

10. Intellectual property

All content on our platform, including software, designs, text, graphics, logos, trade marks, game interfaces, and other materials, is owned by us or licensed to us. You are granted a limited, personal, non-exclusive, non-transferable right to use our services for lawful entertainment purposes only.

You must not copy, reproduce, modify, distribute, reverse engineer, or exploit any part of our platform without our prior written permission, except where such restriction cannot lawfully apply.

11. Privacy, cookies, and data security

We process personal data in connection with account creation, age and identity verification, deposits and withdrawals, customer support, fraud prevention, operational security, and legal compliance. We protect transactions and private information using advanced SSL encryption protocols.

Our platform may use cookies and similar technologies to operate the website, remember preferences, analyse performance, and support security. Any detailed privacy notice or cookie notice that applies to your use of our services forms part of the overall legal framework for our platform and should be read alongside these Terms.

We do not provide further legal detail here beyond the operational facts available to us. Where a separate privacy notice, cookie policy, or processor list applies, it should be followed together with these Terms.

12. Support and contact

Our support team is available through 24/7 Live Chat on the website and by email support. You may contact support for account assistance, responsible gambling requests, and general service questions. We may use your contact details to respond to service messages, verification requests, and account-related communications.

13. Liability and service changes

We provide our services on an operational basis and may update, suspend, remove, or modify games, features, promotions, payment methods, or support channels where necessary. We aim to keep the platform available and secure, but access may occasionally be affected by maintenance, third-party service interruptions, network issues, regulatory changes, or other operational factors.

We are not setting out broad liability exclusions, caps, jurisdiction clauses, or other detailed legal limitations here unless they are expressly confirmed in the governing documents for the platform. Where a specific limitation, exclusion, or venue clause applies, it must be read in the official terms that govern the relevant service or transaction.

14. Changes to these Terms

We may revise these Terms from time to time to reflect operational updates, legal requirements, or changes to our services. The version published on our platform at the time of your use is the version that applies unless a different effective date is stated. We recommend reviewing these Terms regularly so you remain informed about the rules that apply to your account and use of our services.

15. Governing law and administrator completion

Our platform is operated under a licence from Curacao. Any jurisdiction-specific governing law clause, venue clause, arbitration clause, consumer rights statement, corporate registration detail, named legal entity, and registered contact address must be aligned with the authorised operator record and the platform’s official legal documentation.

[PLACEHOLDER: precise administrator field needed for legal entity name]

[PLACEHOLDER: precise administrator field needed for registered address]

[PLACEHOLDER: precise administrator field needed for governing law]

[PLACEHOLDER: precise administrator field needed for dispute venue]

Until those details are completed in the approved legal record, you should rely on the published operator information and the applicable rules that govern your access to our services.